3247 Old Cleveland Rd, Chandler Queensland 4155

Parcel Policy

Thank you for choosing to shop online with us here at Kiwi Fine Foods and supporting our family-owned business. Kiwi Fine Foods is committed to 100% customer satisfaction!

Shipping Policy Information

We ship Australia-wide at a flat rate of $14.99.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Returns Policy Information

If you are unsatisfied for any reason, your package has been damaged, lost, or you require a refund or return, we require that you contact us within 48 hours and we will work with you to resolve the issue.

For any unsatisfactory concerns about your parcel, please return by either shipping back to us or seeing us in store.

When making a return, please provide us with your:
– Email
– Contact number
– Order number
– Photos of product
– Reason for return

If you have any further questions or concerns about shipping or returning your parcel, please send us an email info@kiwifinefoods.com.au.